A remote connect/disconnect meter enables Idaho Power to connect or disconnect service remotely. Technological advancements in these meters eliminate the need to dispatch field personnel to connect or disconnect service at customers’ locations.

This new technology is more efficient and helps us deliver better, more timely service. Remote connect/disconnect meters also are a more environmentally responsible option, reducing our crews’ trip time and vehicle mileage.

Idaho Power installs these meters where new connections and disconnections are more frequent, or due to safety concerns and access difficulties.

靠谱的电子游艺网站公司已经安装了40多个,000 remote connect/disconnect meters — more than 6% of more than 620,在我们的服务范围内.

Idaho Power began installing remote connect/disconnect meters in 2014.

The company continues to install remote connect/disconnect meters.

Letters and inserts in past-due bill reminders notify customers they’ve received remote connect/disconnect meters and explain how the new technology helps Idaho Power deliver more reliable service. The letters and inserts cover payment options, information on 能源援助计划 and how to find more information online or by phone. 他们告诉顾客, because of the new meters’ remote capability, Idaho Power will no longer accept payments at the door to prevent disconnections.

Field employees distribute notices about the new meters in English and español，以及收款政策的变化 English and español, to customers with remote connect/disconnect meters who have past-due bills.

If your service location has a remote connect/disconnect meter and service has been disconnected, please contact us to discuss reconnection of services. If you made your payment on the day of a scheduled disconnection, 请打电话告诉我们你已付款. 请提供您的收货号.

Once payment is received, our new meters allow us to reconnect service remotely

如需即时客户服务，请致电 208-388-2323 or 1-800-488-6151 宝藏谷外.